At Connect Hearing, we have a variety of different positions available to fit the needs of many individuals. From front line service staff to high end hearing professionals, we have something for everyone!
The Audiologists and Hearing Instrument Practitioners are the core of our business. We hire the top professionals in the field, while providing opportunities for recent graduates alike. Our dispensers offer superior service and consistent quality to our customers in a timely, efficient and effective manner. Professionalism and respect are key. Utilizing a structured, Connect-tailored sales process, we are able to find the right solution to meet every customer’s needs. Dispenser roles vary in levels of leadership and management tasks performed to fit whatever path you may choose to take. Proper licenses required. Updated knowledge on latest HA technological advances and instrument capabilities required. We are seeking applications from Audiologists or Hearing Instrument Practitioners in:
Connect Hearing's Contact Centre Agents supports Connect Hearing offices by providing timely customer service through inbound and outbound calls with external clients on the offices' behalf. The ideal candidate can provide exceptional customer service while operating a telephone and computer simultaneously. Responsibilities include booking hearing evaluations and follow up appointments, temporary call management, updating client files, and daily administrative tasks. Experience working with the elderly and/or hard of hearing considered an asset. Must have previous experience in a call centre/customer service position.
The Area Supervisor is accountable for ensuring that excellence in service consistent with company standards is provided to our clients through providing leadership, training and development of Customer Care Representative staff within the Victoria/Nanimo region. Keys areas of focus are local business development, personnel management, operational management, and training/development of staff. Supervisory experience and excellent interpersonal and decision making/problem solving skills required. Vehicle and regular travel required.
Connect Hearing’s Customer Care Representatives are the first point of contact for our clientele. They provide exceptional customer service and care for our customers while running the day to day operations of the clinic. The ideal candidate possesses a passion for helping others and a willingness to learn new things. General responsibilities include billing and invoicing, appointment scheduling, sales, minor hearing aid repair and clean work and general administration duties. Experience working with the elderly and/or hard of hearing considered an asset. Must have strong multi-tasking abilities and MS Office knowledge. Don’t wait, apply today! We are currently seeking new members for our teams in:
The Industrial Assistant supports the Industrial Audiometric Technicians and Industrial Department Manager as well as ensures all administrative tasks pertaining to client services, invoicing and accounts receivables for the Victoria Industrial Department are completed accurately and efficiently as required. The Industrial Assistant will provide excellent customer service to the department’s internal and external customers.
We accept general applications and resumes from potential candidates, regardless of whether there is an open position. You will be taken through the same set of procedures as if you were applying for a posted position, with a few extra steps which allow you to express a general area of interest and city of choice. Once finished the application process, your information will be sent to HR for review and kept on file for the period of one year.
Connect Hearing, part of the Sonova family, belongs to a network of affiliated companies with exciting employment opportunities around the world.
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